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Hi, how can we help you?
  1. Hi, how can we help you?
  2. General Questions

General Questions

Common Queries Answered

  • Can I contact you via phone? No, we provide entirely online support services
  • Hi! How to place an order or what is your order status?
  • The 'reset my password' option isn't working, how do I gain access to my account?
  • How can I empty my cart? How to remove free samples?
  • How can I get money off my next purchase?
  • What currency does your website use?

Coupons & Discounts

  • How do I redeem a promo or coupon code?
  • I forgot to add the coupon code. Why my coupon code hasn't been applied?
  • How many coupon codes can be used per order?

Discreet & Confidential

  • Do you have discreet packaging option? What will my package look like?

Top Articles

Promoted articles

  • Do I need to authorize foreign transactions with my bank?
  • What is phone verification? Why I was contacted by Payofix to verify the purchase by phone?
  • My bank approved the transaction. What to do next?
  • Why my credit card payment was declined? Top CC decline reasons and solutions
  • What is my order status? Did my order went through? No order confirmation?
  • What is bitcoin? How to pay with bitcoins?
  • What are my shipping options? How long does shipping take? What will it cost?
  • How our shipping is affected by coronavirus šŸ˜·
  • Do you ship internationally?
  • Package tracking FAQ and most common issues. Why can't I track the shipment?
  • Order never received? I have not received my package. What should I do?
  • Are your medications FDA-approved?
  • How do I know that the medication is legit? Can I get my pills or my blood analyzed to make sure?
  • How to order free PrEP samples? How to get generic Truvada trial pack?
  • No scam or fake medicines are sold?
  • What is a generic drug? Why is this so inexpensive?
  • Can I contact you via phone? No, we provide entirely online support services
  • Hi! How to place an order or what is your order status?
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